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PRIVACY POLICY

State Bank of Countryside takes pride in the many years we have spent providing financial services to you and your family. As a local community bank, we take our responsibility of safeguarding your financial information very seriously. We are committed to compliance with laws and regulations protecting the confidentiality of customer information. We believe the confidentiality and protection of customer information is one of our fundamental responsibilities. While information is critical to providing quality service, we recognize one of our most important assets is our customer's trust. The following outlines the Privacy Policy of State Bank of Countryside and our commitment to protecting your information.

WHAT INFORMATION WE MAY COLLECT

State Bank of Countryside will not share and/or sell nonpublic personal information to any unaffiliated third party for marketing purposes. "Nonpublic personal information" is information about you that we obtain in connection with providing a financial product or service. Such information includes, for example, account balance, income, assets, payment history and overdraft history.

We may collect nonpublic personal information about you from the following sources:

  • Information that you have provided to us, such as on an application or other forms.
  • Information about your transactions with us, our affiliates or others, or
  • Information from others, such as credit bureaus, real estate appraisers and employers.

RESTRICTIONS ON THE DISCLOSURE OF ACCOUNT INFORMATION

State Bank of Countryside employees will not share personal or financial customer information with unaffiliated third parties except when legally required (in order to comply with federal or state laws/regulations, and government or court orders), or when legally permitted to serve the customer's interests (such as disclosure to reputable credit reporting agencies). Information will only be disclosed to third parties under the following conditions:

  • Where it is necessary to complete a transaction initiated by the customer.
  • In order to report the existence and condition of an account to companies such as reputable credit bureaus or merchants.
  • In order to comply with government or court orders.
  • If we have the written permission of the account holder.
  • When allowed by law.

WHAT WE DISCLOSE

State Bank of Countryside will provide certain customer information to unaffiliated third party companies that we hire to provide us with operational support. These unaffiliated third party companies provide services that allow us to complete transactions, such as real estate loans. Examples of these services include, but are not limited to, appraisals, title searches, check orders, and credit reports. State Bank of Countryside will not knowingly do business with any unaffiliated third party provider or company that uses or sells this information for marketing purposes.

MAINTENANCE OF ACCURATE INFORMATION

State Bank of Countryside has established procedures to ensure that your financial information is accurate, current and complete, in keeping with reasonable commercial standards. We also pledge to respond to requests to correct inaccurate information in a timely manner.

LIMITING EMPLOYEE ACCESS TO INFORMATION

At State Bank of Countryside, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information and on this Privacy Policy. Because of the importance of these issues, all State Bank of Countryside employees are responsible for maintaining the confidentiality of customer information, and employees who violate this Privacy Policy will be subject to disciplinary measures.

PROTECTION OF INFORMATION VIA ESTABLISHED SECURITY PROCEDURES

State Bank of Countryside is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

FORMER CUSTOMERS

Our Privacy Policy extends to information on persons who are no longer current customers.

PROVIDING PRIVACY INFORMATION TO CUSTOMERS AND RESPONDING TO INQUIRIES

At State Bank of Countryside, we value your relationship. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how State Bank of Countryside protects your confidential information, please call our Privacy Officer at 708-485-3100.

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USA PATRIOT ACT


  

     
Section 326 of the USA PATRIOT ACT requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account or changes an existing account. This federal requirement applies to all new customers and current customers. This information is used to assist the United States government in the fight against the funding of terrorism and money-laundering activities.
      
What this means to you: when you open an account or change an existing account, we will ask each person for their name, physical address, mailing address, date of birth, and other information that will allow us to identify them. We will ask to see each person’s driver’s license and other identifying documents and copy or record information from each of them.